FAQs

Orders are usually processed within 1 to 2 business days. Once your order has been shipped, you will receive a confirmation email or message with your tracking details.

Yes, Banat Couture offers Cash on Delivery on selected locations within Pakistan. Availability may vary depending on your delivery area.

Yes. You can request an exchange within 4 days of receiving your order, provided the item is unused, unwashed, has all original tags attached, and is returned in its original packaging.

Please note that sale and discounted items are not eligible for exchange.

Returns are accepted only if you receive a damaged, defective, or incorrect item. The product must be returned in its original condition with all tags attached.

Please contact our customer support team within 4 days of receiving your order. Include your order number along with clear photos of the item so we can resolve the issue as quickly as possible.